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Privacy Policy

Last Updated: 12 May 2026  |  Effective Date: 12 May 2026

Lotus Lanna ("we", "us", "our") is committed to handling personal information with care, transparency, and respect. This policy explains what data we collect, why we collect it, how we use it, and what rights you hold. It applies to all interactions with this website and with our legal services.

Data controller: Lotus Lanna, 38 Charoen Prathet Road, Mueang, Chiang Mai 50100, Thailand. Email: [email protected]

1. What Personal Data We Collect

We may collect the following categories of personal data:

We do not collect sensitive personal data (such as health information, financial account details, or national identification numbers) through this website.

2. How We Collect Data

3. Legal Basis for Processing

We process personal data on the following legal bases under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applicable regulations:

4. How We Use Personal Data

We do not sell personal data to third parties. We do not send unsolicited marketing without prior consent.

5. Data Sharing

We share personal data only in the following circumstances:

All third parties we work with are required to handle data in accordance with applicable law and good practice.

6. Data Retention

7. Cookies

We use cookies to operate the website and, with your consent, to analyse usage. Full details are provided in our Cookie Policy. You can manage your preferences at any time via the cookie settings on this website.

8. Data Protection Measures

We take reasonable steps to protect personal data from loss, misuse, and unauthorised access, including:

In the event of a personal data breach that poses risk to data subjects, we will notify affected individuals and the relevant supervisory authority in accordance with the PDPA.

9. Your Rights

Under Thailand's PDPA and, where applicable, other data protection laws, you have the following rights:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your data has been mishandled.

10. Third-Party Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

11. Children's Privacy

This website is not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us so we can delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. Significant changes will be reflected in an updated "Last Updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.

13. Contact

For any privacy-related questions, data subject requests, or concerns: