Legal
Cookie Policy
Last Updated: 15 May 2026 | Effective Date: 15 May 2026
This Cookie Policy explains how Lotus Lanna uses cookies and similar technologies when you visit our website at lotuslann.club. It also explains the choices available to you regarding those technologies. Please read this alongside our Privacy Policy.
Your Current Cookie Preferences
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites recognise returning visitors, remember preferences, and understand how pages are used. Some cookies are placed by the website you visit directly; others are placed by third-party services embedded in the page.
Similar technologies include local storage, session storage, and pixel tags. Where we refer to "cookies" in this policy, we include these related technologies.
2. How We Use Cookies
We use cookies for a limited set of purposes. We do not use cookies to build advertising profiles or share your data with advertising networks. The table below describes the cookies present on this site.
| Category | Name / Key | Purpose | Duration | Required |
|---|---|---|---|---|
| Essential | cookie_consent | Stores your cookie preference so we do not show the consent banner on every visit | 12 months | Yes |
| Essential | PHPSESSID | Standard PHP session identifier — maintains a temporary session for form submissions | Session | Yes |
| Analytics | _ga, _ga_* | Google Analytics — helps us understand how visitors navigate the site so we can improve it. IP addresses are anonymised. No personal profile is built. | Up to 2 years | No |
| Analytics | _gid | Google Analytics session distinction — distinguishes between user sessions | 24 hours | No |
| Functional | map_consent | Remembers whether you have consented to load the embedded Google Maps frame | 6 months | No |
3. Cookie Categories Explained
Essential Cookies
These are necessary for the website to function and cannot be disabled. They do not collect personal information for marketing purposes. Examples include storing your consent choice and maintaining a form session.
Analytics Cookies
These help us understand how visitors use the site — which pages are viewed, how long visitors stay, and where they arrive from. All data is aggregated and anonymised. We use this information solely to improve the site's content and usability. You can decline these without affecting your use of the site.
Functional Cookies
These remember choices you make — such as agreeing to load an embedded map — so that you do not need to confirm the same thing on every visit. Declining these means you may be asked to confirm certain interactions on each visit.
4. Third-Party Cookies
When analytics or functional features are enabled, the following third parties may set cookies on your device:
- Google Analytics (Google LLC) — usage analytics. See Google's Privacy Policy.
- Google Maps (Google LLC) — embedded location map. Only loads if you consent to functional cookies. See Google's Privacy Policy.
We do not control these third-party cookies directly. Their use is governed by the respective privacy policies linked above.
5. Managing Your Preferences
You can update your cookie preferences at any time using the panel below or the button at the top of this page. Your preference is stored in your browser's local storage.
You can also manage or delete cookies through your browser settings:
Please note that disabling cookies through your browser may affect the functionality of this and other websites. Blocking essential cookies in particular may prevent the contact form from working correctly.
6. Legal Basis for Processing
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), we rely on:
- Legitimate interest — for essential cookies necessary to operate the website
- Consent — for analytics and functional cookies, which are only placed after you have accepted them
You may withdraw consent at any time by updating your preferences on this page or contacting us.
7. Data Retention
Cookie data is retained for the periods shown in the table in Section 2. Analytics data held by Google is retained for a maximum of 14 months before automatic deletion. We review our use of analytics tools periodically and will update this policy if our practices change.
8. Changes to This Policy
We may update this Cookie Policy from time to time. We will indicate the date of the most recent revision at the top of the page. We encourage you to review this page occasionally to stay informed of any changes.
9. Contact
If you have questions about our use of cookies or wish to exercise your rights under the PDPA, please contact:
- Email: [email protected]
- Address: 38 Charoen Prathet Road, Mueang, Chiang Mai 50100, Thailand
- Phone: +66 53 284 67 91
For broader privacy matters, please also see our Privacy Policy.